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Our Feedback 

“This course has completely changed the way I approach my work and the way I approach managing my team – it’s changed the way I think and has given me confidence in my decisions, and the skills to make sure those decisions are the right ones. I will use the knowledge and skills I’ve gained over the past 8 months for the rest of my career.”

Olivia Sykes, Kirklees Citizens Advice and Law Centre

“This course came at just the right time for me as I stepped into the role of Chief Executive.

It has allowed me the time to reflect and learn and build on my leadership skills. Sharing information, knowledge and experiences with others in the sector has been invaluable. The learning has helped with practical situations within my role.

Many thanks for the opportunity!”

Vici Richardson, Disability North

“I am at an early stage in becoming a manager and supervisor. This course has given me an opportunity to learn from the experts and to speak with lots of colleagues across the sector in a confidential and supportive environment. It has helped me to develop my management style and to grow in confidence.”

Siobhan Taylor-Ward, Vauxhall Law Centre

“I'm currently on the Management and Leadership Programme and it's already having a positive influence in my management and leadership skills. The course tutors are exceptional, the materials are fantastic and the opportunity to learn from the experiences of peers is extremely helpful.”

Laura Holland, North Yorkshire Citizens Advice and Law Centre

“The Management and Leadership programme has been an invaluable experience. Matt and Vicky have an incredible expertise to share with participant and I’ve learned so much from them both, but also the others in my cohort. The challenges and solutions discussed have been of great help as I develop my own approach and build my confidence as a senior manager.

Without the financial support which made my participation possible this is not a course my organisation would have been able to afford but, several months in, I’m not sure what organisation could afford not to benefit from the knowledge and skills it offers participants.”

Stephen Cutter, Release Legal Emergency & Drugs Service

“I am thoroughly enjoying the MLP sessions.  The tutors are very experienced, knowledgeable, approachable, kind and helpful.  The group is an excellent mix of NFP sector organisations and people in similar roles to me.  I cannot tell you what a relief it is to be in a virtual room of people who “just get” what it is like working in this sector at the moment with the funding restraints and capacity issues.

The course is the perfect mix of theory and practical, with shared learning and discussions with the other attendees.  The breakout sessions and questions to discuss are really useful.

I only wish there was more time in the day to continue the useful discussions that have come up during the MLP sessions and the engagement that it brings.”

Sophie Steward, Suffolk Law Centre

“I've found the course incredibly useful. It's a great tool to help new and existing managers understand their roles and responsibilities better and serves as a good insight into what makes an organisation work well. The two trainers are excellent. Their knowledge and guidance has been invaluable.”

Jude Lee, Citizens Advice Swale

“The course has been a great opportunity to learn and really understand all different elements of leading and managing. Having others in the group to listen and learn from real experiences has been a great help and support.

I have really enjoyed the course, all resources , guest speakers and the support from Mathew , Vicky & Thomas providing all of the course materials and encouraging us to participate and get the most from the course.”

Anne Miller, Cassiltoun Housing Association

“The course is very interactive and timely for me as I am currently being encouraged to increase my understanding and knowledge in Leadership work. 

The sessions have coincided at work with events we are holding in terms of Strategic planning and our future as an organisation, which has helped me to understand what is being discussed and how I can play an active part in the work . 

All the tutors are very knowledgeable and always willing to answer any queries the group have to support us.    All participants engage well and contact others outside of the group which creates further opportunities to network and share knowledge

Overall it's been great and money well spent. Highly recommend to others.”

Fiona Spall, Citizens Advice Swale

“It is so rare to find training which is 100% tailored to our sector – this means that every bit of every module is relevant to me and my organisation, and all the course participants are fully engaged and have pertinent experience to bring to the conversation. I’ve been able to put into practice what I’ve learned on the course immediately in my day to day work.  It really has been invaluable.”

Tamsin Roques, Norfolk Community Law Service

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